Our Commitment to Privacy
At Green Lending Reverse, we handle your personal information responsibly and in full compliance with Canadian privacy law, including PIPEDA and all regulations set by the Financial Services Regulatory Authority of Ontario (FSRA). This policy explains what we collect, why we collect it, and how it is used and protected.
Information We Collect
Information You Provide Directly
When you contact us, complete a form, or proceed with an application, we may collect your name, contact details, property address and value, existing mortgage information, age, financial details, government-issued identification, and records of our communications with you.
Information Collected Automatically
When you visit our website, we may automatically collect basic device and usage data including IP address, browser type, pages visited, and time on site.
How We Use Your Information
We use your information to process reverse mortgage applications and consultations, respond to your inquiries, meet our legal and regulatory obligations under FSRA, improve our services, and communicate with you about matters relevant to your file.
How We Share Your Information
We share your information only with parties directly involved in your file: the lender, the independent lawyer, and the licensed appraiser. We may also share information when required by law or regulatory authority.
Data Security
We use industry-standard security measures to protect your information including encrypted data transmission, restricted system access, and regular security reviews.
Your Privacy Rights
Under Canadian law, you have the right to access the personal information we hold about you, request corrections to inaccurate information, withdraw consent for certain uses, and file a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated.
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Mortgage-related records are typically retained for seven years following the completion or termination of services.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated date.
Questions?
Contact us directly.